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Terms & Conditions

 
 

Terms & Conditions

 

Payments

We accept Visa, Delta, Electron, MasterCard, Euro Card, Discover, American Express, Maestro, or regular account payments all through PayPal. All transactions will be in Sterling.

 

Shipping

We aim to dispatch the stocked items in 10 working days after the confirmation of your purchase.

Important information for customers from outside EU countries: If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.

 

Returns & exchanges

Unfortunately, we do not offer refund or exchange (statutory rights not affected). 

 

Privacy

We will not divulge your email, postal address or telephone number. We may contact you either by post, email or telephone, primarily as customer service following up on any issues with an order or to answer any questions you may have. We will not pass on your e-mail address to any other company.

 

Product description

We have made every effort to ensure product photographs, description and details listed on the site are accurate. However, slight differences in colour and texture may occur as most pieces are unique due to the process of making.

 

Notes

All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the product you have ordered is not directly available, letting you know how long it will take to make your order. In the unlikely case that the availability is not up to date and the order is for a unique piece we will also inform you by email.

 

By placing a order you accept the above terms and conditions.